IND’s core commitment to excellence has been an unwavering effort, and certainly one of the main reasons why we, where possible, use OEM BMW components to create our own parts.
Our popular painted roundels are one such example—the meticulously painted rings adding a subtle, but ultimately impactful touch to the car’s exterior.
Despite their popularity, this project has not been executed without its own set of hurdles: the OEM roundels are not without flaws from the factory and require an exhaustive amount of work to pass our strict quality control parameters. Upon close inspection, the OEM roundels are often littered with what appears to be small metallic flakes in the black ring. These flaws become even more apparent after the roundel is prepped for our paint process: a three-step practice that involves use of Cromax 2320S Flexible Parts Cleaners (to remove mold release agents and surface contaminants), a general cleaner, and Axalta 3812S (an industrial solvent and enamel reducer for more a more thorough prep)—a procedure we have grown accustomed to performing to prevent fisheyes (craters) in the final product.
In accordance with our commitment to excellence, our experienced paint staff has taken extra steps to literally spot treat most factory flaws under microscope. Our meticulous roundel procedure more often than not includes the following steps: roundel prep, initial spot treatment of factory flaws, quality control review, roundel ring paint, clear coat application, quality control review, additional spot treatment of factory flaws, clear coat application, quality control review, and buff by order fulfillment and finishing team. More often than not, even after each roundel reaches our finishing team, more factory flaws have risen to the surface and are thereby rejected to begin the process all over again.
While in theory we could repeat this process over and over until zero flaws remain, there is a finite number of clear coat applications before the outer painted ring shows waviness and can no longer pass QC. As such, we have set our overall flaw reduction to 95%—as aforementioned, the small remaining percentage (typically 1-2 microscopic dots) does not exist out of oversight, but in order to save the roundel.
At end, we believe our team to be as discerning as our clientele and have done our very best to offer our customers a unique product like this.